At ThreeDeee, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform to create, sell, purchase, or interact with 3D models and related services.
Please read this Privacy Policy carefully. By using our services, you consent to the practices described in this policy.
Data Protection
We implement strong security measures to protect your personal information
Privacy Focused
We only collect information that's necessary to provide our services
User Control
You maintain control over your data with options to access, modify, or delete it
Table of Contents
1. Information We Collect
We collect information you provide directly to us when you:
- Create an account (name, email address, username, password)
- Complete your profile (profile picture, biography, social media links, etc.)
- Upload, create, or purchase 3D models
- Publish models for sale (payment information, tax details)
- Communicate with other users or our support team
- Participate in surveys, contests, or promotions
- Submit AI generation prompts and preferences
When you use our platform, we automatically collect certain information, including:
- Usage data (pages visited, features used, actions taken)
- Device information (IP address, browser type, operating system)
- Location information (approximate location based on IP address)
- File metadata for uploaded or generated 3D models
- Performance data (load times, errors)
- Cookies and similar tracking technologies (see Section 4)
We may receive information about you from other sources, including:
- Information from social media platforms when you connect them to your account
- Payment processors for transaction information
- Analytics providers and advertising partners
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our platform and services
- Process transactions and manage your account
- Power our AI model generation features with your prompts and preferences
- Facilitate the marketplace between creators and customers
- Personalize your experience and show relevant content
- Communicate with you about updates, offers, and support
- Monitor and analyze usage patterns and trends
- Detect, investigate, and prevent fraudulent transactions and unauthorized access
- Comply with legal obligations and enforce our terms
Legal Basis for Processing (EU/UK Users)
For users in the European Union or United Kingdom, we process your personal data based on one or more of the following legal bases:
- To perform our contract with you
- For our legitimate business interests
- To comply with legal obligations
- With your consent (which you can withdraw at any time)
5. AI-Generated Models and Your Data
When you use our AI generation features:
- Your text prompts are processed by our AI systems to generate 3D models
- Reference images you upload may be used to inform the generation process
- Your preferences and feedback help improve future model generations
When our AI generates a 3D model based on your prompts:
- You own the resulting 3D model according to our Terms of Service
- We retain the right to use anonymized prompts and generation data to improve our systems
- We don't claim ownership of the content you create using our tools
We understand that your generation prompts may contain creative or proprietary ideas:
- Your specific prompts are kept private and not shared with other users
- We may use anonymized and aggregated prompt data to improve our systems
- Staff may review prompts to ensure compliance with our content policies
Important Note on AI and Data
Our AI systems are trained on a diverse dataset of 3D models and designs. While we strive for originality, AI-generated models may sometimes bear similarities to existing designs in our training data. We implement safeguards to prevent direct copying, but creative overlap can occur naturally in the generation process.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
Request a copy of your personal information in a structured, commonly used format
Correction
Update or correct inaccurate information in your account
Deletion
Request deletion of your personal information in certain circumstances
Restriction and Objection
Limit how we use your data or object to certain processing activities
Withdrawing Consent
If we process data based on consent, you can withdraw that consent at any time
To exercise these rights, please visit your account settings or contact us at contact@threedeee.com. We will respond to your request within the timeframe required by applicable law.
Regional Privacy Rights
Users in certain regions (such as the EU, UK, California, etc.) may have additional rights under their local laws. We comply with these requirements and provide appropriate mechanisms for you to exercise your rights.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability testing
- Access controls and authentication requirements
- Monitoring systems to detect unauthorized access
- Employee training on data security practices
While we strive to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your data transmitted over the internet.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your data, we consider:
- The nature of the information
- Our legal obligations
- Operational requirements
- Account status (active or inactive)
8. International Data Transfers
We operate globally and may transfer your information to countries other than your own. These countries may have different data protection laws than your country.
When we transfer personal information from the European Economic Area (EEA), United Kingdom, or Switzerland to countries that haven't received an adequacy decision, we use approved data transfer mechanisms such as:
- Standard Contractual Clauses
- Binding Corporate Rules (where applicable)
- Adequacy decisions
- Other legally approved transfer mechanisms
You can request more information about our data transfer mechanisms by contacting us.
9. Children's Privacy
Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we may have collected information about your child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email to the address associated with your account
- Providing a notice through our platform
We encourage you to review the Privacy Policy whenever you access our platform to stay informed about our information practices and your options.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
ThreeDeee Inc.
6313 90 Avenue NW
Edmonton, Alberta, Canada
Email: contact@threedeee.com
Phone: +1 587-418-0088
For data subjects in the EEA, we have appointed a data protection representative who can be contacted at: eu-rep@threedeee.com
Additional Resources
Have More Questions?
We're committed to transparency and are happy to address any privacy concerns you may have.